Farringford Estate Limited Ticket Portal

FAQs / Help

How long does the tour last?

The audio guide lasts between 1 and 1.5 hours, depending on whether or not you choose to listen to the extra layer of information available in the majority of the rooms.

Can I use the audio guide if I wear hearing aids?

Yes, we can adapt the audio guide to work with hearing aids.

Do I have to use the audio guide?

No, you do not have to use the audio guides. We have written literature in every room and we have tour guides to accompany you around the house. They will be happy to answer any questions you may have.

Is the tour with a Guide or by another means?

The tour is conducted through use of an audio guide.

Do you have disabled facilities in the house?

Because the house is grade 1 listed we do not have disabled facilities. The house is on different levels throughout and the tour is on two levels.

Are there stairs / steps in the house?

The house has many stairs. The ground floor has split levels throughout with steps up and down. The second half of the tour is on the second floor, which is accessed by two flights of stairs, and the last room of the tour is up another flight of stairs. Some of the stair cases have hand rails, but not all of them.

Are there chairs in the rooms to sit down?

Some of the rooms have a chair for guests to use, but not all of them.

Can I take photographs in the house?

No photography is permitted in the house.

Are there toilets in the house?

We do not have toilets in the house. We do have toilets on the grounds and if required, we would suggest you make use of the facilities before the start of the tour.

If I need to leave the tour can I re-join again?

We are sorry but once you leave the tour we cannot re-admit you

Are babies / buggies / allowed in the house?

Babies are welcome in the house, but we ask that you leave buggies behind.

Do you provide baby changing facilities?

We do not currently have baby changing facilities.

Can I wander around the house at my own leisure?

Tour guides are present for the duration of your tour and all visitors are encouraged to stay with the group.

Is there a café or restaurant on the grounds?

No, we do not have a restaurant or café at Farringford, however, we do have a range of cold drinks for sale at the ticket office. We recommend the Piano Bar in Freshwater Bay or the Freshwater coffee house in Freshwater village for light lunches and refreshments.

Are dogs allowed in the house?

Dogs are allowed on the grounds if kept on a short lead, but not in the house.

All large bags, rucksacks, coats, umbrellas

All large bags, rucksacks, coats, umbrellas, etc., are to be left free of charge in our cloakroom.